Last updated: 04.03.2017
Chelsea Contractors Ltd is committed to ensuring that your privacy is protected. Should you provide certain information by which you can be identified when using this website or our services, then you can be certain that it will only be used in accordance with this privacy statement.
WHAT WE COLLECT:
Your “Personal Data” includes any information you provide to us or that we collect that identifies you, or from which you are reasonably identifiable. This includes where relevant and appropriate, your name, email address, address, contact information, preferences and interests, credit card and other payment information, records of questions that you ask us, answers you provide to questions we ask, other information about your dealings with us and information about you stored in cookies (such as your purchase history and other usage information) and Internet Protocol address or addresses when you interact with Chelsea Contractors Ltd website.
The provision of certain Personal Data by you to us such as your name, email address, contact information, credit card and such other information may be indicated by Chelsea Contractors Ltd as compulsory or obligatory in order for Chelsea Contractors Ltd to perform the relevant services for the identified purposes.
HOW WE USE YOUR PERSONAL DATA:
We use your Personal Data for relevant purposes including:
To facilitate your access to our website and mobile applications;
- To communicate with you on different channels regarding any ongoing activity, marketing or update you on the Chelsea Contractors Ltd news;
- To develop the content of the Chelsea Contractors Ltd website;
- To communicate with you to fulfill your requests for online transactions on the Chelsea Contractors Ltd website;
- To process any transaction, including bookings, purchases, returns, refunds, and deliveries;
- For security and fraud prevention purposes;
HOW WE SHARE YOUR PERSONAL DATA:
We may allow access to your Personal Data by third parties who supply us with a service. Examples include e-commerce platform providers, couriers (to enable delivery of goods), website hosts, content delivery networks and businesses which assist us in undertaking communications or monitoring our website.
We do not provide your Personal Data to third parties for marketing purposes.
Payment details including credit card numbers are supplied directly to our payment partner mentioned on our website. We do not receive such information. To ensure your details are not being used without consent, your Personal Data may be supplied by our payment partners to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information. We may also store, disclose, or transfer out of the country Personal Data as permitted or required by law.
LINKS TO THIRD PARTY WEBSITES:
RETENTION OF INFORMATION:
Your Personal Data will be retained for as long as it is necessary to fulfil the purposes for which it is collected under legitimate initerest in accordance with GDPR. Should you choose to unsubscribe from our mailing list please send an email with the subject ‘right to be forgotten’ and we will delete your personal information.
HOW WE STORE AND SECURE YOUR PERSONAL DATA:
The Personal Data that we hold about you will be stored either on our servers or using third party data storage providers. We take reasonable care, in so far as it is within our power to do so, to keep your Personal Data secure. Email and other electronic communications are not secure if they have not been encrypted. We do not accept responsibility for any unauthorised access to or loss of Personal Data that stems from a cause beyond our control.
Nor can we be held responsible for the actions of omissions of other users or third parties who may misuse your personal Data which they collect from the website. We may notify by email in these circumstances.
CONTROLLING YOUR PERSONAL DATA:
You may request the correction or amendment of your Personal Data by contacting us using the contact details on our website. Chelsea Contractors Ltd will comply with your request to access, amend or delete the Personal Data, to the extent required by law.
QUERIES, COMMENTS AND COMPLAINTS:
Chelsea Contractors Ltd
Kemp House, 152 – 160 City Road London EC1V 2NX United Kingdom
+44 (0) 203 673 9081
+44 (0) 79 7776 7777