►Terms and conditions

►Estimate, booking & scope

Instant estimate is indicative and based on your selections.
Displayed prices use tiered (volume) pricing. You can see how rates reduce with quantity in your Total Summary.
Final pricing is confirmed following site survey and system design review.
If site conditions or system requirements differ materially, any adjustment is agreed before works commence.

►What’s included / not included

Included (where selected)

First fix materials (pipework, fittings, valves and standard fixings as required).
Second fix labour only (client supplies sanitaryware, brassware, radiators and accessories unless stated).
Installation labour for all selected plumbing and heating points.
Pressure testing, commissioning and certification where applicable.
Boiler, heat pump, cylinder and UFH installation where selected.
System balancing and handover on completion.

Gas works are carried out by a Gas Safe registered engineer where applicable.

Not included (unless agreed)

Sanitaryware, brassware, radiators, towel rails or appliances (unless specifically included).
Making good, plastering, boxing-in or redecorating following plumbing works.
Electrical works required for plant, controls or pumps.
DNO, water authority or utility provider works.
Unforeseen conditions affecting existing systems (this does not apply to new installations).

►Pricing logic (fully transparent)

Tier pricing (how your total is calculated)

Each category uses volume-based tier pricing to reflect realistic installation efficiencies.
Your Total Summary shows the exact tiers applied for each item.
Prices assume standard London residential layouts and access.

A “point” represents one hot, cold, gas or waste connection unless otherwise stated.

Installation stages

First fix: installation of pipework, valves, manifolds and primary connections.
Second fix: labour only to connect client-supplied fixtures and fittings.
Commissioning: pressure testing, system checks and functional testing.

Heating & plant systems

Boilers and heat pumps include installation, commissioning and manufacturer registration where applicable.
UFH pricing is based on total heated area and standard build-ups.
System sizing, zoning and final layouts are confirmed at survey stage.

Any upgrades required to meet manufacturer or regulatory requirements will be discussed before works proceed.

Assumptions

Standard domestic installation under normal site conditions.
Occupied or phased works may affect programme and sequencing.
Specialist systems (commercial plant, HIUs, complex automation) are excluded unless selected.

All rates reflect mid-to-premium London contractor pricing. Final scope and pricing are confirmed following site survey.